The ambitious public management crusade of the s has made a mark on governments everywhere. Gregoire had worked for six years to put a similar system in place in Washington.
The authors, David Osborne and Ted Gaebler, argue that American governmental bureaucracy, which was appropriate to the industrial era and times of economic and military crisis during which it was created, is not the best system of governance for the post-industrial information age.
Since the s, the American public increasingly wants quality and choice of goods and services, and efficiency of producers. However, quality and choice are not what bureaucratic systems are designed to provide, nor is efficiency possible in a system of complex rules and drawn-out decision-making.
Moreover, sincereductions in federal funds has made it more difficult for state and local governments to meet the continued citizen demand for services and increasing expectations for quality.
The authors' prescription is entrepreneurial government, which focuses on results, decentralizes authority, reduces bureaucracy, and promotes competition both inside and outside government.
Government's clients are redefined as customers who are empowered by being able to choose among providers of various services, including schools, health plans, and housing options.
The authors discuss the various options for delivering public services, utilizing the public, private, and nonprofit sectors. And they provide 10 principles, based on numerous case studies, that guide the fundamental transformation of our industrial era public systems:the public sector too 4 David Osborne and Ted Gaebler, Reinventing Government: How the Entrepreneurial Spirit Is Transforming the.
Public Sector, New York: Plume, , p the bass handbook of leadership: theory, research, and managerial - Reinventing government: How the entrepreneurial spirit is transforming the public sector.
New York: Plume. In their book Reinventing Government, which influenced reform in the United States and other countries during the s and s, David Osborne and Ted Gaebler offered another view of innovation and quality in government.6 They described ten characteristics of what effective governments should be: 1.
borne & Gaebler’s best-seller Reinventing Government. David Osborne, a David Osborne, a journalist and consultant to state and local governments, and Ted Gaebler, a.
Osborne and Gaebler are careful to point out that while much of what is discussed in the book could be summed up under the category of market-oriented government, markets are only half the answer. Markets are impersonal, unforgiving, and, even under the most structured circumstances, inequitable, they point out.
GOVERNMENT REINVENTION * In , David Osborne and Ted Gaebler described in their best seller, “Reinventing Government,” extensive public sector management change in other countries, as well as .
In their book Reinventing Government, Osborne and Gaebler () suggest that there has been a transformation in the confidence in the government and an overall decline in efficacy of government .